Help & Support

We're here to help.

Have questions about a ride, payment, safety, or need assistance with your Cab Pooling account? Reach out to our dedicated support team.

Direct Support

Official Support Email

Drop us an email with your booking ID, registered phone number, or any query. Our customer support team typically responds within 24 hours.

Topics

🚕

Assistance with live ride tracking, pickup & drop locations, route modifications, or ride cancellations.

💳

Questions regarding split fares, payment confirmations, wallet deductions, or refund status.

🛡️

Report left-behind belongings, driver conduct concerns, or get post-trip safety assistance.

💼

Help with driver verification, onboarding documents, vehicle compliance, and earnings.